NC-FH AAA Privacy Policy

The North Central-Flint Hills Area Agency on Aging, Inc. (NC-FH AAA) staff and volunteers recognize that everyone's privacy is important. This policy applies to our web site and services and products that the NC-FH AAA may offer to our customers from our web site.

If you have any questions about this Privacy Policy, please contact us by e-mail to ncfhaaa@ncfhaaa.com, call us at 785-776-9294, or write to us at:

Area Agency on Aging
401 Houston St.
Manhattan KS 66502

Collection of Your Personal Information

In order to provide our full range of services, we may collect some of your personal information as follows:

• Information you provide - We may ask you to provide personal information, such as your e-mail address, name, home or work address, or telephone number in order to subscribe to publications or request services. We may also collect demographic information, such as your ZIP code, age, and gender. If you choose to make a donation or register for the Senior Fair, we may ask for additional information, such as your credit card number and billing address, which is used to create a billing account, and which we maintain in encrypted form on secure servers.



• Log information - We may collect information about your interaction with the NC-FH Area Agency on Aging site and services. For example, we may use website analytics tools on our site to retrieve information from your browser, including the site you came from, the search engine(s) and the keywords you used to find our site, the pages you view within our site, your browser add-ons, and your browser's width and height. Additionally, we collect certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, access times and referring Web site addresses. We do this to collect data needed for the grant that supports the services we provide to all of our customers.



• Other sites - This Privacy Policy applies to the NC-FH AAA web site only. We do not exercise control over the sites that we provide links to. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you.

Reasons for Collecting Personal Information

The NC-FH AAA only processes personal information for the purposes described in this Privacy Policy for specific services. In addition to the above, such purposes include:

• Providing our services, including the display of customized content and advertising;
• Auditing, research and analysis in order to maintain, protect and improve our services;
• Ensuring the technical functioning of our network;
• Protecting the rights or property of NC-FH AAA or our customers; and
• Developing new services.

Choices for Personal Information

When you sign up for a particular service that requires registration, we ask you to provide personal information. If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use.

If we propose to use personal information for any purposes other than those described in this Privacy Policy and/or in the specific service privacy notices, we will offer you an effective way to opt out of the use of personal information for those other purposes. You can decline to submit personal information to any of our services, in which case the NC-FH AAA may not be able to provide those services to you.

Information Sharing

The NC-FH AAA only shares personal information with other agencies, companies or individuals in the following limited circumstances:

• We have your consent.
• We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of the NC-FH AAA, its users or the public as required or permitted by law.
• We may share with third parties certain pieces of aggregated, non-personal information. Such information does not identify you individually.

Information Security

We review our data collection, storage and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our services or as otherwise permitted under this Policy. We take appropriate security measures to protect against unauthorized access, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data. We restrict access to personal information to NC-FH AAA employees, contractors and volunteers who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

Changes to this Privacy Policy

Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent, and we expect most such changes will be minor. Regardless, we will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes). Each version of this Privacy Policy will be identified at the bottom of the page by its effective date, and we will also keep any prior versions of this Privacy Policy in an archive for your review. If you have any additional questions or concerns about this Privacy Policy, please feel free to contact us by e-mail to ncfhaaa@ncfhaaa.com, call us at 785-776-9294, or write to us at:

Area Agency on Aging
401 Houston St.
Manhattan KS 66502

Adopted Sept. 1, 2009