Medicare Services
Need assistance with Medicare or other senior health insurance?
The North Central-Flint Hills Area Agency on Aging is your trusted source for free, unbiased, and confidential help. Our SHICK (Senior Health Insurance Counseling for Kansas) counselors are here to help you:
Understand when and how to enroll in Medicare to avoid future penalties
Review coverage options
Choose a plan
Understand costs
Apply for programs to help with Medicare costs
File a complaint or an appeal
Protect against, detect and report Medicare fraud
To schedule a Medicare appointment
Call 800-432-2703 or send an email to ncfhaaa@ncfhaaa.com
Office hours are Monday–Friday, 8 a.m.–5 p.m.
Appointments may be in-person, by phone, or by Zoom through one of these locations:
Manhattan: 401 Houston St., local phone: 785-776-9294
Salina: 245 N. 9th St., local phone: 785-823-1277
Emporia: 221 W. Logan Avenue, local phone: 620-340-8001
New to Medicare or helping a friend or family member understand Medicare?
The NCFHAAA offers free monthly virtual Medicare Basics Seminars to help individuals understand Medicare Parts A, B, C, and D, enrollment timelines, coverage options, and programs that may help lower healthcare costs. Registration is required.
Are you taking advantage of preventive services?
Medicare offers many preventive services at no cost when you use a provider who accepts assignment, meaning they accept Medicare's approved payment amount. Services include:
Welcome to Medicare preventive visits
Yearly wellness visits
Flu and COVID-19 vaccinations
Screenings for cancer, heart disease, and more
Having trouble paying Medicare costs?
You may be eligible for Extra Help that could help pay your pharmacy bill and prescription insurance costs or a Medicare Savings Program that helps pay your Medicare Part B premium and possibly other medical costs. Contact our SHICK counselors to see whether you might qualify and learn how to apply. Call 800-432-2703.
A SHICK counselor can also help determine your eligibility for one of the Medicare Savings Programs (MSPs), which may help pay Medicare Part A and Part B premiums along with other medical expenses. The MSPs available to qualifying beneficiaries are:
Qualified Medicare Beneficiary (QMB)
Specified Low-Income Medicare (SLMB)
Qualifying Individual (QI)
Qualified Disabled Working Individual (QDWO)
Do you suspect Medicare fraud or identity theft?
Contact our Senior Medicare Patrol counselors for help to protect, detect and report Medicare fraud and scams. Call 800-432-2703 to schedule an appointment.
The SHICK Program needs you!
Want a volunteer opportunity that generates miles of smiles and keeps your brain active? Call us today at 800-432-2703 to learn more about SHICK volunteer opportunities, training, and how to apply!
How do we provide Medicare services for free?
All the services at the NC-FH AAA are available at no cost to Medicare beneficiaries through partnerships with federal and state programs dedicated to Medicare education, counseling, and outreach.
Grant programs making a difference
The NC-FH AAA provides Medicare counseling, education, and outreach services through three federally funded programs administered by the Kansas Department for Aging and Disability Services (KDADS). These programs help Medicare beneficiaries access unbiased information, compare coverage options, identify programs that may reduce health care costs, and learn how to protect themselves from Medicare fraud.
Senior Health Insurance Counseling for Kansas (SHICK)
SHICK is the Kansas component of the federally funded State Health Insurance Assistance Program (SHIP) and is supported by the Centers for Medicare & Medicaid Services (CMS). The mission of SHICK is to provide Medicare beneficiaries with free, unbiased education and one-on-one counseling.
Senior Medicare Patrol (SMP)
Senior Medicare Patrol is a grant-funded project under the federal U.S. Department of Health and Human Services (HHS), and the Administration for Community Living. The SMP mission is to empower and assist Medicare beneficiaries, their families, and caregivers to prevent, detect, and report Medicare fraud, errors, and abuse.
Medicare Improvements for Patients and Providers Act (MIPPA)
The Medicare Improvement for Patients and Providers Act (MIPPA) program is a federal grant program that the U.S. Administration for Community Living (ACL) provides to support targeted outreach and education to eligible Medicare beneficiaries, especially those who are low-income with limited resources and/or resident of rural areas. MIPPA helps Medicare beneficiaries with limited income and assets learn about programs that may save them money on their Medicare costs.
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